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Five-Star Guarantee

Our Five Star Guarantee

Since our inception in 1984, Riviera River Cruises has been delighting customers with world-class holidays that guarantee exceptional value.  Many of our customers have travelled numerous times with us and continue to do so because they know that they can rely on us for an unforgettable journey.

What makes us different is the promise we've kept for 38 years

Since our inception in 1984, Riviera River Cruises has been delighting customers with world-class holidays that guarantee exceptional value and many of our customers have travelled numerous times with us and continue to do so because they know that they can rely on us for an unforgettable journey.

✮ Five-star luxury without the outrageous price tag on our river cruises

  • Life on board a Riviera cruise ship is like a stay in a floating, luxury boutique hotel. 
  • Our world-class vessels are primarily Swiss-operated and rated by the Berlitz Guide to River Cruising as some of the most spectacular ships to grace Europe’s waterways.
  • Our suites and cabins are amongst the largest on any river cruise ship.
  • Every cabin is luxuriously appointed with an en-suite bathroom and everything you’d expect from a five-star hotel, including facilities for making tea and coffee.
  • On-board facilities feature a hair salon and treatment room plus complimentary WiFi, sauna, steam room, pool, fitness suite and library.
  • Fine dining at a choice of restaurants on board with meals prepared by professional chefs, served by attentive staff waiting to tend to your every need.

✮ Everything you need is included

  • Absolutely everything you need is included in our prices, including travel, excursions, meals and entertainment.
  • We’ve always honoured a clear and transparent pricing policy that guarantees there are no hidden costs.
  • We will never inflate our prices or offer artificial discounts to ensure that everyone pays the same.

✮ You always have freedom of choice

  • We don’t charge extra for things that you might not even want - tips are entirely at your own discretion and you can either pay for your drinks individually, or choose to pay in advance for a drinks package. Either way, it's your choice.
  • Enjoy the flexibility and convenience of a return journey from an airport or regional rail connection local to you.
  • Our excursions are thoughtfully balanced to ensure that you gain as much as possible, whilst giving you the freedom to explore under your own steam.

✮ The details make the difference

  • We treat every customer as an individual, and go to great lengths to add personal touches.
  • Every aspect of your river cruise is carefully considered – we personally assess and handpick every feature.
  • Our dedicated cruise directors, crew and tour managers are always at your service.

✮ Award-winning reputation

  • Rest assured knowing you’re protected, as we’re fully bonded by CLIA, IATA and ASTA.
  • We’re consistently recognised by customers and the industry for outstanding service and value for money – most recently Travel Weekly awarded us ‘Best Value for Money’.
  • We are Which? magazine’s highest-ranked river cruise operator, rated five stars for customer service.
  • 97% of our customers said they would book with us again according to Reevoo, an independent provider of verified customer ratings and reviews.

Experience all this and more when you book a river cruise or escorted tour with us today.  

Bookings can be made via this website or via the telephone. 
To speak to one of our friendly travel specialists, please call 888-838-8820 - lines are open from 9am to 7pm EST on Mondays through Friday.